Your Privacy - Our Commitment Rxplus
1. Absolute Confidentiality
Section 43 A of the Information Technology Act, 2000;
Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"); and
Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
2. Your Consent
2.6 Rxplus.in may, in future, request other optional information from you in order to customise the Website to deliver personalised service to our Customers.
3. What Information We Collect About You
3.1 We do not automatically collect your personally identifiable information. However, you might provide us with your personal and demographic information – including your name, gender, age, address, phone number, email address and your medical prescription(s) – in the following ways:
As a New Customer, when you register/create an account, place your order, or upload your medical prescription at Rxplus.in;
As an Existing Customer, when you update your existing profile on Rxplus.in;
3.2 During your visit to our Website, We may automatically receive technical information about your computer/device, including your IP address, your computer operating system, time-zone, browser type and browser plug-in details, due to the communication protocol settings on the Internet.
3.3 When you browse our Website, We may also collect information regarding the pages you viewed, the web addresses from which you arrive or click through to, time spent on certain pages, download errors and page response times. All these information help us analyse Customers' trends and preferences, and thus assist us in improving our service.
4. With Whom We Share Your Information
4.1 We do not sell, rent or exchange your any personally identifiable information that you provide to us through this Website with any third party for commercial reasons. However, We engage trusted online payment service partners to perform payment processing and authorisation services (for net banking or credit/debit card validation). Through your use of the Rxplus.in Services, you consent to our collection and transfer of your information to our payment service partner websites.
5. Who Has Access to Your Information
Your personally identifiable information can be accessed only on a need-to-know basis by certain Rxplus.in employees who are designated to carry out your requested activity, and all such employees are bound to strict confidentiality obligations.
7. Security Policy
We guarantee that all your personal information with us is secure. Rxplus.in takes careful precaution to protect our Customers' personal information from unauthorised access, improper use or disclosure or unauthorised modification. To prevent unauthorised access, we have put in place the latest industry-standard security technology and procedures to safeguard the information we collect online. Your personal information is encrypted and is protected with 256-bit Secure Sockets Layer (SSL) software, which encrypts all information you input. We store your personally identifiable information on the computer servers placed in a secure environment. Even though we have taken significant steps to protect your personally identifiable information, no company, including our Website, can fully eliminate security risks associated with Personal Information.
8. Maintain Confidentiality of Your Prescription
We understand the confidential nature of the prescription you provide us to process your medication order and we treat your prescription as a protected information.
10. Contact Information